Refund Policy

24-Hour Money-Back Guarantee

We want you to be completely satisfied with your Vyrant hosting. If you are not happy with your service for any reason, you can request a full refund within 24 hours of your initial purchase. No questions asked.

How to Request a Refund

To request a refund within the 24-hour window:

• Contact our support team at support@vyrant.cc
• Include your account email and server ID
• Briefly explain your reason for refund (optional)
• We will process your refund within 2 business days

Refunds After 24 Hours

After the initial 24-hour period, refunds are evaluated on a case-by-case basis. We may offer partial refunds or service credits depending on:

• Service issues or downtime caused by Vyrant
• Technical problems with infrastructure or control panel
• Unresolved support tickets after reasonable investigation

Refund requests more than 30 days after purchase will generally not be approved, as per our service agreement.

Non-Refundable Scenarios

The following are non-refundable:

• Services terminated due to violation of our Terms of Service or Acceptable Use Policy
• Refunds requested by customers banned for cracked servers or illegal activity
• Service suspension due to non-payment (unless account is restored)
• Customization or premium support services
• Data loss not caused by Vyrant infrastructure failure

Refund Processing

Service Downgrades (Credit Toward Future Months)

If you wish to downgrade your server instead of requesting a full refund, we can apply a prorated credit toward your next month. For example, if you downgrade from a 16GB to an 8GB server on day 15 of your billing cycle, you receive a credit for the unused portion.

Contact Support

Questions about refunds? Reach out to our team: